Information we collect

Information you give us: your name, shipping and billing address, email address, phone number (if provided), order details, and any content you submit such as reviews or messages. When you pay, your card details are entered into and processed by our payment provider — we do not store full payment card numbers ourselves.

Information collected automatically: when you visit the site, we and our service providers may collect your IP address, device and browser type, pages viewed, referring site and similar usage data through cookies and similar technologies.

How we use your information

We use it to process and fulfill your orders, communicate with you about orders and customer service, send marketing emails if you've opted in, operate and improve the site, prevent fraud and maintain security, and comply with our legal obligations.

How we share your information

We share information only as needed to run the business:

• Service providers who help us operate, including our website platform (Squarespace), our payment provider, shipping carriers and our email/marketing platform.

• Legal and safety reasons when required by law or to protect our rights, customers or others.

• Business transfers if the company is involved in a merger, acquisition or sale of assets.

We do not sell your personal information.

Marketing emails

If you opt in, we may send you marketing emails. You can unsubscribe at any time using the link in any email, or by contacting hello@miunae.com. We'll still send transactional messages about your orders.

Cookies and tracking

The site uses cookies and similar technologies for functionality, analytics and, where applicable, marketing. You can manage cookies through your browser settings and any cookie banner shown on the site. Disabling some cookies may affect how the site works.

Your choices and rights

You may ask us to access, correct or delete the personal information we hold about you, and to opt out of marketing. Depending on where you live, you may have additional rights under your state's privacy law — including the right to know what personal information we collect, to request deletion, to correct it, and to not be discriminated against for exercising those rights. We do not sell personal information or use it for cross-context behavioral advertising in a way that would require an opt-out, but if that changes we will update this policy and provide the required choices. To exercise any right, contact hello@miunae.com. We may need to verify your identity before responding.

Data retention

We keep personal information for as long as needed to fulfill the purposes described here, including order records we keep for legal, tax and accounting reasons, and then we delete or anonymize it.

Security

We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Children's privacy

The site is not directed to children, and we don't knowingly collect personal information from anyone under 16. If you believe a child has given us information, contact us and we'll delete it.

Third-party links

The site may link to other sites we don't control. We're not responsible for their privacy practices, and this policy doesn't apply to them.

Changes to this policy

We may update this policy from time to time. Changes take effect when posted, and we'll update the effective date above.

Contact

Questions about this policy or your information: hello@miunae.com.